Support

Find answers to the most common questions. If you need more help, please visit the Contact page.

Getting Started

What is Master the Greats?

Master the Greats is an interactive learning experience that brings some of history’s greatest minds and most influential figures to life using AI.

You can have conversations with historical figures, discover their stories and ideas, test your knowledge through quizzes, earn XP and unlock more Greats as you progress.

How do I get started?

Download Master the Greats, create your account and choose a Great to begin exploring. You can start a conversation, ask questions, complete quizzes and earn XP as you learn.

Who can I talk to?

Master the Greats features a growing collection of influential historical figures from science, history, philosophy, literature, art, politics and other fields. Available Greats can be explored directly within the app.

What can I ask the Greats?

You can ask about their lives, ideas, achievements, discoveries, experiences and the historical periods in which they lived.

Try asking questions such as:

  • What was your greatest achievement?
  • What challenges did you face?
  • What advice would you give someone today?
  • Explain one of your ideas to me.
  • What was life like during your lifetime?

You can also ask your own questions and explore topics that interest you.

AI Conversations

How does the AI conversation feature work?

You choose a historical figure or topic and begin a natural conversation. Our AI brings the character to life with knowledge, personality, and context — so you can debate philosophy with Aristotle, explore science with Curie, or strategise with Caesar.

Are the historical figures real people?

The people represented in Master the Greats are based on real historical figures, but you are not communicating with the actual person. The characters are AI-powered educational representations designed to help users explore history through interactive conversation.

Are the conversations generated by AI?

Yes. Master the Greats uses artificial intelligence to generate interactive conversations. Responses are designed using information about each historical figure, but AI-generated content can occasionally contain inaccuracies or unexpected responses.

Should I use Master the Greats as an academic source?

Master the Greats is designed to make learning and exploring history more engaging, but it should not be treated as a primary academic source. For schoolwork, academic research or important factual information, we recommend checking information against reliable educational and historical sources.

Can the AI make mistakes?

Yes. Like all generative AI systems, Master the Greats can occasionally produce inaccurate, incomplete or unexpected information. If something doesn't seem correct, we recommend checking it against a trusted source.

Learning & Progression

How do I earn XP?

You can earn XP by participating in activities within Master the Greats, including learning experiences and quizzes. Your XP represents your progress through the app.

What are quizzes?

Quizzes let you test what you know about the Greats and the subjects associated with them. Complete quizzes to test your knowledge and progress through the experience.

How do I unlock more Greats?

As you explore, learn and progress through Master the Greats, additional content and Greats can become available. The app will show you what is required to unlock available content.

How do XP, streaks, and leaderboards work?

Every conversation, quest, and challenge earns you XP. Keep your daily streak alive to earn bonus rewards, climb the divisions, and compete on the global leaderboard against fellow learners.

Wisdom Orbs & Premium Features

What are Wisdom Orbs?

Wisdom Orbs are Master the Greats' in-app virtual currency. They can be used to access eligible premium AI experiences and features within the app.

How can I get Wisdom Orbs?

Wisdom Orbs may be available through activities within the app or purchased as an in-app purchase. Available options and prices are shown inside Master the Greats.

Can Wisdom Orbs be exchanged for real money?

No. Wisdom Orbs are virtual items for use within Master the Greats and cannot be exchanged for cash or transferred outside the app.

Subscriptions & Purchases

Is Master the Greats free?

Master the Greats is free to download and includes content that you can experience without purchasing a subscription. Optional subscriptions and in-app purchases are available for users who want access to additional features and experiences.

What does a subscription include?

Subscription benefits are displayed on the subscription screen inside the app before you purchase. The app will show the current price, subscription period and features included before you confirm your purchase.

How do I manage or cancel my subscription?

Subscriptions purchased through the Apple App Store are managed through your Apple Account.

On iPhone or iPad, open: Settings → Your Name → Subscriptions → Master the Greats. From there you can view or cancel your subscription.

Deleting the Master the Greats app does not automatically cancel an active subscription.

Can I restore my subscription?

If you previously purchased an eligible subscription using the same Apple Account, use the Restore Purchases option within Master the Greats where available. Consumable purchases such as previously used Wisdom Orbs are not restored in the same way as subscriptions.

I made a purchase but haven’t received it. What should I do?

First, make sure you are signed into the correct Master the Greats and Apple accounts and have a working internet connection. If the purchase still doesn't appear, contact Master the Greats Support and provide details of the issue. Please do not send passwords or complete payment-card information.

Accounts & Privacy

Why do I need an account?

Your account allows Master the Greats to maintain your progress and provide account-based features across your experience.

How do I delete my account?

You can initiate account deletion from within Master the Greats using the account/settings section of the app.

Follow the on-screen instructions to request permanent deletion of your account and associated personal data, subject to any information we are legally required to retain.

Deleting your account does not automatically cancel an Apple App Store subscription. Active subscriptions should be cancelled separately through your Apple Account subscription settings.

What information does Master the Greats collect?

Information about the data we collect, why we collect it, how it is used and the services involved is explained in the Master the Greats Privacy Policy. You can access the Privacy Policy from the Master the Greats website and within the app.

Are my conversations with the AI private?

Information submitted through AI features may need to be processed by the technology services used to provide those features.

Please refer to the Master the Greats Privacy Policy for details about how information is processed, stored and protected.

We recommend that users do not enter sensitive personal information into conversations with AI characters.

Technical Support

The app isn’t working properly. What should I do?

Try the following:

  • Check that you have a stable internet connection.
  • Close and reopen Master the Greats.
  • Make sure you are using the latest version of the app.
  • Make sure your device is running a supported version of iOS.
  • Restart your device.

If the problem continues, please contact Master the Greats Support.

Why does Master the Greats need an internet connection?

AI conversations and some other Master the Greats features communicate with online services, so an internet connection is required for parts of the experience.

How do I report an inappropriate or incorrect AI response?

If you encounter an AI response that you believe is inappropriate, inaccurate or problematic, please contact Master the Greats Support with details of the character and conversation. Please avoid including unnecessary personal or sensitive information when submitting a report.

What devices and platforms are supported?

Master the Greats is currently available on Android via Google Play. We are working on iOS support and will announce it as soon as it is ready.

How do I report a bug or suggest a feature?

We love hearing from our community. Visit the Contact page or email us directly at hello@versedigital.org with your feedback, bug report, or idea.

Contact & Support

How can I contact Master the Greats?

If you need help with your account, purchases, subscriptions, technical issues or anything else related to Master the Greats, please contact us through the support details provided on this page.

When reporting a technical problem, it helps to include:

  • Your device model
  • Your iOS version
  • Your Master the Greats app version
  • A brief description of the problem
  • A screenshot, if appropriate

Please never send us your password or full payment-card information.

Still Need Help?

Our team is happy to assist. Reach out and we will get back to you as soon as possible.

Contact Us